Guidelines
Simple and clear clinic guidelines to help you get the best care experience.
Before Your Visit
Prepare to save time and ensure the doctor has accurate information.
- Bring a valid ID and any previous medical documents
- List medications you are currently using
- Arrive 10–15 minutes early for registration
- Notify us early if you need to reschedule
During Your Visit
Help us provide safe and efficient service for everyone.
- Follow staff instructions and clinic flow
- Keep personal items secure at all times
- Respect privacy of other patients
- Ask questions if anything is unclear
Safety & Hygiene
We maintain a clean environment—your cooperation matters.
- Use hand sanitizer when entering the clinic
- Wear a mask if you have flu-like symptoms
- Report any allergic reactions immediately
- Follow infection prevention guidance when advised
After Your Visit
Next steps to support recovery and continuity of care.
- Follow prescribed medication instructions
- Book follow-up visits if required
- Contact support if symptoms worsen
- Keep your medical documents safe